Genuine concern for those around me – not at a manager/productivity level, but a human level.

We all have bad days and setbacks; we need someone to listen and even help coach us through those times. Be it a peer or a leader, being heard helps us process the situation, heal quicker, and move forward.

Bottom-Up Leadership, where we serve our direct reports, is critical to ensure that we do our best for our people.

When our people see we are there to support them (and not mindlessly chasing “maximum shareholder value” at the cost of our people), people are more motivated and feel more engaged.

I am certainly not perfect, but I drive hard to adapt and improve.

Feedback from those I serve and those that suppport me is a critical part of this feedback -> learn -> demonstrate cycle and is something I am very passionate about.

I love getting feedback – it helps me know where I am and how I better serve the folks I am leading.

As leaders, we must have the right attitude at the right time – it makes all the difference to those around us.

While some situations may call for levity, others call for honest and clear communications. And others may call for casual conversation. Yet others may call for a “rally the troops” type attitude to bring our team with us as we move towards a goal.